Privacy Policy

1. Introduction

Masters Strata Inspections (we, our, us) is committed to protecting your privacy. This policy explains how we collect, use, disclose and manage your personal information.

2. Who we are & contact details

We are Masters Strata Inspections, a business based in Sydney, NSW, Australia.

 If you have any questions or would like to make a request about your personal information, please contact us at info@masterstratainspections.com.au

3. What personal information we collect

We may collect information you provide directly, for example:

  • your name, address, phone number, email address
  • details relating to your property inspection or strata inspection services
  • any other information you choose to provide to us.

We may also collect information indirectly from you, such as usage data of our website.

4. How we collect your personal information

We collect personal information when you:

  • use our website and submit an enquiry;
  • contact us by phone, email or otherwise;
  • engage our inspection services.
  • We collect this information via forms, phone calls, email, in-person or other means.

5. Why we collect your personal information / purposes of collection

We collect your personal information for purposes including:

  • to provide you with inspection services;
  • to respond to your enquiries;
  • to communicate with you about our services;
  • to maintain our business records;
  • to comply with legal obligations.

6. How we hold, use and disclose your personal information

  • We hold your personal information in secure electronic and/or physical form.
  • We use your personal information for the purposes listed above.
  • We may disclose your personal information to third parties where required (for example, contractors, service providers, legal or regulatory requirements) or with your consent.
  • We will not sell your personal information to third parties for direct marketing purposes.

7. Access and correction

You may request access to the personal information we hold about you, and ask for it to be corrected if it is inaccurate, incomplete or out of date. To do so, please contact us using the details above.

8. Data security and retention

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. When your personal information is no longer needed for the purpose it was collected, we will securely destroy or de-identify it.

9. Cross-border disclosures

If we are likely to disclose your personal information overseas, or the overseas countries to which disclosure may happen, we will inform you at the time of collection (if practical).

10. Changes to this privacy policy

We may update this policy from time to time. The updated policy will be posted on our website with the date of last revision.

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